ZIS provides the following services exclusively to Zurich in North America and their contracted producers:

Agency and Customer Service

• ZIS has the capacity to handle a large volume of inbound calls and manage a large volume of inbound transactions.
  • Multi-task service representatives provide one and done service
  • Customer Service Center provides customer support and transactions for large agents and brokers

Builders Risk Plan

• As Zurich in North America's program administrator, ZIS strives to position the Builders Risk Plan as the nation's leading course of construction property insurance program for contractors and subcontractors.
• Agents appreciate ability to immediately issue Builders Risk policies over the Internet in under five minutes.
• Any agent can access this superior product via buildersrisk.com.
• Residential and commercial construction projects and renovation jobs can be insured through this program.

Underwriting

• ZIS maintains underwriting expertise in a variety of product lines.

Technology Support

• Support self-service model by offering web and technology support, including agency download.

Direct Bill

• Provide advanced billing support.
• Offers variety of payment options.

Contracting & Licensing

• Manages the licensing and contracting requirements of agents across the country.

Publications Management

• Write, print and manage distribution of employee and consumer publications.

Co-op Advertising Program

• Provide consultation and support to independent agents on their advertising initiatives.